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HK Trans BV
Tractor unit with a tank trailer on the motorway in low sun

Frequently asked questions

The questions our planning desk hears most often. Yours not here? Give us a call and you will know straight away.

What exactly do you transport?

Two things, and we do them every day. Dry bulk in silo and tipper trailers: granulates, powders, plastic pellets, fertilisers and other dry raw materials. And pre- and post-carriage of tank containers between the terminals in the Port of Antwerp, the depots, the cleaning stations and your customers across the Benelux.

Which region do you cover?

Our base is in Hoboken, on the edge of the Port of Antwerp, half an hour from most terminals and industrial sites on the left and right bank. We run across the whole Benelux: Belgium, the Netherlands and Luxembourg, in day shifts and in a two-shift system.

How fast do I get an answer to my request?

On working days you hear from our planning desk within 24 hours. The desk is available on working days from 07.00 to 18.00. For an urgent run, calling directly is quickest.

What does a transport cost?

There is no fixed price list: the price depends on the route, the product and whether it fits the planning. That is why we ask for your loading point, unloading point and preferred date, and you get a concrete price instead of an estimate.

What details do you need for a quote?

Your loading point, your unloading point, the product and the preferred date. Feel free to add the weight, the number of runs and anything specific on site: the more complete your request, the more concrete our answer.

Do you take one-off runs or only regular flows?

Both. Regular flows get a fixed time slot and a fixed driver. A one-off run is planned together: even with a late booking or an early slot, we look for a solution that works.

Who drives my load?

Permanent drivers on our own payroll, no changing faces. Our people know the loading points, the procedures and the people on site, and on a regular flow the same driver runs your route every time.

How do you discharge dry bulk?

According to your site's procedure: by compressor into the silo, into big bags or tipping into the bunker. Our drivers are familiar with the weighbridge, time slots and the safety rules on industrial sites. You get a weighbridge ticket per run and we only leave once the trailer is empty and clean.

Question not listed?

Call the planning desk or add your question to your quote request. You get an answer within 24 hours on working days.

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